Study Guide

The Administrator study guide summarizes all certification objectives of the Winter 19 exam outline.

Organization Setup 3%

1
1

User Setup 6%

1
1

Security and Access 14%

1
3

Standard and Custom Objects 15%

1
2

Sales and Marketing Applications 15%

1
3

Service and Support Applications 12%

1
3

Activity Management and Collaboration 3%

1
1

Data Management 8%

1
3

Analytics, Reports and Dashboards 10%

1
3

Workflow and Process Automation 12%

1
1

Desktop and Mobile Administration 1%

1
1

AppExchange 1%

1